Our Quality Guarantee
Bacca Shanghai stands behind the quality and authenticity of our pearls. All pearl jewelry is crafted from genuine pearls. If you are not completely satisfied with your purchase you may return the item for a full refund.
Simply email Caroline@baccashanghai.com and she’ll be happy to help you with your return.
RETURNS
If you need to return an item for any reason, please email Caroline at caroline@baccashanghai.com to get instructions. You can elect to exchange the item or to receive a credit or refund.
Refunds will be issued so long as:
* The item is in the original condition.
* The return is made within 15 days of shipment.
* We have been in contact via email regarding your return.
Your refund will be issued in the same payment method as your purchase.
